FAQ
1. What are the benefits of installing solar panels for my home/office/factory?
2. How much would it cost to install solar panels for my home/office/factory?
3. What is Net Energy Metering (NEM)?
4. I heard that we could earn money by installing solar panels; how is that?
5. Are there any hidden costs?
6. How much can I save by installing solar panels?
7. How long is the warranty period?
8. Does your warranty period cover damages caused by lightning and strong wind?
9. What is a Site Visit Assessment (SVA)?
10. What happens if I sell my home/office/factory?
11. After signing the proposal, how long would it take for me to start enjoying the benefits of solar panels and Net Energy Metering (NEM)?
12. Do you have any financing options?
13. What are my payment options?
14. Your Technical Team proposed a 4 kWp installation based on my electricity consumption; Can I install a 8 kWp so that i can sell more surplus energy and save more?
15. Is there an expiry period over the unused surplus energy that has been generated?
16. I'm interested in installing solar panels for my home. How can I apply?
17. What happens if it rains and it's cloudy? Will my solar panel generate sufficient electricity?
18. How long should I wait to recover my investment and see real profits?
19. Do you cover installation for the whole of Malaysia?
20. Are Solar PV panels the same as Solar Water Heaters?
21. Why should we buy solar panels from your company and not from other retailers in the market?
22. Can you give me a quotation without coming over to do a power study?
23. What is the model of your panel and inverter?
24. Can I choose to increase the size of my solar panel system after a few years of installation?
25. The initial upfront cost of installation is too high. Can I wait for the prices to go lower within the next few years so it will be cheaper?
