Telesales Executive

We are hiring a Telesales Executive to improve our sales process by attending to contacts’ inquiry promptly.

• Contacting potential or existing customers to inform them about a product or service using standard sales processes and techniques.
• Qualify the prospect and keep the prospect warm with the given materials.
• Set up meetings for the field sales team to attend.
• KPI based on the number of meetings set up for field sales teams.
• Ensure administration of the sales process are done throughout
• Work with the sales team to provide professional experience during all interactions with customers..
• Ensure all KPIs are attained in a timely manner.
• Comfortable making high volume of outbound calls daily.
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

• Sales, business and Mass communication background or relevant.
• Strong communication skills in English. Mandarin is not necessary but is an added plus advantage
• Have 4 hours a day extra to connect with customers
• MNC Telesales or ISR are encouraged to apply
• Excellent organizational and client-service skills
• Positive attitude, hardworking, trustworthy, and matured, and able to maintain confidentiality at all times. Protect the company’s information and interest at all times.
• Comfortable in working with online business tools such as Google applications.
• Maintain the customer management system (CRM) to ensure all relevant data is captured.

• Working in an agile-driven environment with individuals from all walks of life
• Being a part of a #madetoimpact organization and knowing that every aspect of work you do helps to support the B40 communities across Malaysia.