Operations Intern
Internship
Kuala Lumpur
RM 600Role Summary
The Operations Intern assists with the NEM application process, including document collection, application processing, and meter change coordination. They support communication with regulators and clients, schedule maintenance, and ensure pantry cleanliness. Additionally, they help with client follow-ups, complaints, and document preparation while managing updates through Hubspot, Trello, and Slack.
In this role you will:
Primary Responsibilities:
- Assist in processing the Net Energy Metering (NEM) Application to SEDA, TNB and relevant parties;
- Assist in processing the meter change date;
- Assist in liaising with regulators from TNB, SEDA and MIDA;
- Assist in liaising with clients regarding NEM application;
- Schedule building maintenance visit and cleaning work;
- Maintain the cleanliness of the pantry and load it with refreshments.
Secondary Responsibilities:
- Provide support in follow up with clients;
- Provide support in handling client’s complaints;
- Provide support in preparing client’s documents;
- Update and respond using Hubspot, Trello and Slack.
To be shortlisted for this position, you will need to have:
- Minimum Diploma or Bachelor's Degree in Logistics; Business Administration; Communications or equivalent;
- Able to commit to a minimum period of 3 months internship;
- Must have the ability to report to work on a regular and punctual basis
- Working knowledge and implementation of Google Suites, computers and current communication technology as work tools;
- Good proficiency in English and Bahasa Malaysia (oral and written);
- Excellent people and community skill;
- Ability to establish and maintain cooperative and effective working relationship with others;
- Understanding of SOLS Energy values, principles and objectives and demonstrated ability to put them into practice in the workplace;
- Proven ability in the areas of organization skills, conflict resolution, advocacy and group facilitation;
- Ability to work independently, as well as part of a multidisciplinary team;
- Has good time management skills, is patient and polite
What’s great about this opportunity?
- Internship Allowance
- On-the-job training for your role and mentorship by industry professionals
- A letter of recommendation will be given upon completing your internship with excellent performance.
- Work in an agile-driven environment alongside a diverse team
- Contribute directly to improving the lives of B40 communities, as a part of a #madetoimpact organization.
About SOLS Energy
Be part of SOLS Energy, a leader in renewable energy committed to a greener future. We seek innovators and problem-solvers to help homeowners transition to clean energy and expand access in rural areas. Your work will contribute to creating green jobs and empowering economically disadvantaged communities.
Apply for this Position
Equal Opportunity
SOLS is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the people we serve. We recruit based solely on merit and qualifications, without regard to race, religion, gender, age, disability, or any other status protected by law. We believe in fostering an inclusive workplace where everyone is respected, valued, and given the chance to thrive.
Contact Us
If you're interested in exploring career opportunities beyond the listed role, we'd love to hear from you. Reach out to the Talent Acquisition Team to discuss other options that may be a good fit for you. All enquiries are strictly confidential.
