Billing, Collections & Contracts Executive

Track accounts with unpaid bills, gather information when possible and create reports to present to managers on a weekly basis.

• Maintain records of loan applications.
• Complete minor administrative duties before and after interacting with clients, including paperwork and the creation of special account reports.
• Track accounts with unpaid bills, gathering information when possible and creating reports to present to managers on a weekly basis.
• Enter information into corporate spreadsheets once the bill has been paid and submit reports of account information.
• Contact clients who have failed to pay their bills through calls and emails and eventually personal visits.
• Solicit payment of bills through negotiation and professional communication, remaining tactful, sympathetic and respectful at all times.
• Relay information regarding clients’ options, including information about the financing options we and others offer that may help them repay their bills.
• Listen to clients and collaborate to create a strategy that works with their needs and schedules to get their bills repaid quickly and effectively.
• Answer client inquiries about payment, services and financing options clearly and precisely to help them understand their options.
• Follow up with clients to manage debt settlements & Subscription renewals.
• To work with technical and legal departments on deactivating customers who are bad paymasters.

• Candidates must possess at least Diploma/Bachelor Degree in Finance/Accountancy/Banking; Business Studies/Administration/Management or equivalent.
• At least 1 years working experience in Credit Administration/Control in Property Development Industry.
• Preferably Executives specializing in Credit Control or equivalent.
• Good command in written and spoken Mandarin, English and Bahasa Malaysia.
• Computer literate and proficiency in Microsoft Office, IFCA.net, SQL, etc.
• Enthusiastic, passionate, disciplined and meticulous.
• Responsible, independent, positive working attitude and able to work in a team.
• Able to work with minimum supervision.

• Competitive remuneration package with commissions
• Working in an agile-driven environment with individuals from all walks of life.
• Being a part of a #madetoimpact organisation and knowing that every aspect of work you do helps to support the B40 communities across Malaysia.
• Career growth potential in an ever-evolving startup.