Retail Sales Partner

We are looking for a Retail Sales partner, with experience and technical knowledge in retail sales and customer management. The ideal candidate has a passion for solar energy, is a communicative, open-minded and team-spirited person, and is motivated to improve sales processes and enhance our customer’s journey.

• Salary Range
  RM 2,000 – RM 4,000
• Job Advancement
  An opportunity for growth – personally and professionally.
• Create Real Impact
  Know that the work you do changes lives every single day.
• Work in the New Normal
  Use technology to increase work productivity and effectiveness.

Essential education / qualifications

• Possess at least a Bachelor’s Degree or Professional Degree in Engineering (Environmental / Health / Safety), Sales, Management, Marketing, or equivalent studies.
• Knowledge of CRM software and Google Drive is preferred
• 1-2 years retail sales experience
• 1-2 years of leadership or management experience
• Strong communication skills
• Ability to build and maintain relationships and apply skills; and to train and develop staff
• Ability to be on the feet most of the day, or moving on the sales floor or stock room
• Must be able to perform physical activities on the job, which include kneeling, lifting, bending, carrying, walking, climbing and/or reaching on a frequent basis

Preferred experience and knowledge

• Required language(s): Bahasa Malaysia, English.
• Minimum of 1-2 years working experience in sales or business operations.
• Flexible, proactive attitude, and good interpersonal skills.
• Flexible with working hours, willing to push beyond required hours

Necessary technical, functional or language skills

• Passion for solar energy solutions / renewable energy in general;
• Working knowledge and implementation of Google Suites, computers and current communication technology as work tools;
• Strong proficiency in English essential (oral and written);
• Excellent people and community skills;
• Ability to establish and maintain a cooperative and effective working relationship with others;
• Ability to report to work on a regular and punctual basis, despite working in flexible schedule;
• Understanding of SOLS Energy’s values, principles and objectives and demonstrated ability to put them into practice in the workplace;
• Proven ability in the areas of organization skills, conflict resolution, advocacy and group facilitation;
• Ability to work independently, as well as part of a multidisciplinary team;

• Maintaining supplies of sales presentation materials, including slides and brochures
• Analyzing customer shopping data to optimize sales efforts and better identify potential customers
• Tracking the quotas and goals of each member of the sales team
• Entering lead and order information into the company database
• Answering client questions regarding their account or sales products
• Working with staff members from other departments such as marketing, research/design and financing to optimize sales
• Maintain customer experience through sales service delivery interaction and store presentation
• Execution of company merchandising, procurement assistance, monitoring of stock levels
• Maintain the sales quota through inside sales at the retail store on a daily basis
• Maintain knowledge of new products and research, primarily computer systems
• Endeavour to meet and exceed team member expectations by providing department and service teamwork
• Demonstrate teamwork by assisting and cooperating with co-workers as needed
• Communicate effectively
• Maintain confidentiality of company and all customer information
• Represent companies in areas of public relations like trade shows, parades, etc.
• Achieve needed results and a high level of sales performance
• Oversee preparation of displays, merchandise, and presentations
• Coordinate the flow of goods from the stockroom to the sales floor, and do merchandise replenishment
• Assist the store team in maintaining housekeeping standards and store’s visual objectives by straightening merchandise and assisting in the fixture and floor changes
• Oversee and ensure compliance of all staff with established company policies.
• Monitor lead generation and customer sales uptake numbers on a daily, monthly basis and focused on improving numbers to reach overall KPI’s
• Provide technical information about solar power, solar systems, equipment, and services to potential customers or dealers;
• Gather information from prospective customers to identify their solar energy needs;
• Assess sites to determine suitability for solar equipment, using equipment such as tape measures, compass, drone, and computer software;
• Develop marketing or strategic plans for sales territories;
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors;
• Manage and incorporate SOLS Energy products to the Malaysian market;
• Persuade clients that a product or service will best satisfy their needs;
• Generate own leads for converting;
• Assist in collateral development by developing content, designs and communication strategies.
• Developing and consulting on Solar System Designs using relevant software;
• Preparation of project proposals for clients and partner organizations.
• Cooperation and consultations with the team of electricians, executives and directors;
• Establish new, and maintain existing, relationships with clients, stakeholders and solar energy companies;
• Provide customers with information such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates;
• Prepare proposals, quotes, contracts, or presentations for potential solar customers;
• Assist Technical team in writing of proposals, presentations and campaigns.